============================================================ TITLE: Policies (Privacy Policy) TYPE: article VERSION: 1 VERSION_ID: 0799f9ab-bf38-4729-88e3-9eb98a5b292b GENERATED_AT: 2026-02-27T12:03:07.950Z SUMMARY: Please read this page carefully for Tahdah's full Privacy Policy. READING TIME: 14 min WORD COUNT: 2726 SOURCE URL: https://www.tahdah.me/privacy-policy ============================================================ KEY TAKEAWAYS: * Tahdah Verified Ltd. Privacy Policy ## Tahdah Verified Ltd. Privacy Policy LIST: UL with 2 items - Clickhereto read our cookie policy - Clickhereto read our terms & conditions #### THE DIFFERENCE BETWEEN DATA CONTROLLERS/PROCESSORS #### 1. What data do we collect and from where LIST: UL with 12 items - Full name - Your email address - Date of birth - Gender - Postcode and address - Emergency Contact detailsb. We also collect information that you voluntarily provide to us when you contact us with queries, complaints, comments or praise.c. Information relating to any financial transactions carried out between you and us on or in relation to this system, including information relating to additional services you may purchase.d. Information that you provide to us for the purpose of subscribing to our services, email notifications and/or newsletters, provided that you have indicated that you are happy to be contacted for these purposes.e. Any other information that you choose to send to us including download, uploads and communication via your account control panel on the system. 2. Under 16’s Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing child information as per Article 6 and Article 9 is for the basis of: Registering for courses/workshops or awards.The accounts for those aged under 16 can optionally be accessed by parents or legal guardians by using our parental account feature. The information that we will process will be limited and will include:First nameLast nameDate of birthGenderThis will have been obtained either via the parent/guardian or entered into the system by the provider of the course the child is registering on. For Parents/guardians of a child under 16 we may process limited personal data about you so that you can give consent for your child to access relevant workshops/ courses/awards. We may also use your contact details to communicate with you either directly or on behalf of a client about the child account or use of services. 3. Using your personal information Personal information submitted to us via this system will be used for the purposes specified in this privacy policy or in relevant parts of the system. We may use your personal information in pursuit of legitimate interests and/or fulfilment of a contract to:a. develop and maintain an accurate record of individuals, companies, charities or organisations;b. enable your use of the services available on the system; c. supply to you services purchased via the system;d. send reminders and receipts to you, and collect payments from you;e. send you general (non-marketing) commercial communications;f. send you email notifications which you have specifically requested;g. send you our newsletter, periodic emails about new features, solicit your feedback, or just keep you up to date with what is going on with our product together with other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this.h. provide third parties with anonymised statistical information – but this information will not be used to identify any individual user;i. deal with enquiries and complaints made by or about you relating to the system;j. keep the system secure and prevent fraud;k. verify compliance with the terms and conditions governing the use of the system under the terms of our disclaimer in our terms and conditions.Your privacy settings can be used to limit the publication of your information on the system. You can adjust your privacy settings at https://cms.tahdah.me/manage. We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing. 4. Financial Transactions All of our system's financial transactions are handled through our payment services providers, Stripe and GoCardLess. You can review their privacy policies here:  Stripe GoCardLess We will share information with Stripe and GoCardLess only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds. Organisations or Boards will be able to view and manage payments you make to them. They will not be able to view payments made to other organisations. They will however be able to view a payment made to an Organisation or Board in respect of their financial transaction. TVL will be able to see all transactions made to all Organisations or Boards. 4. Disclosures We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information:a. to the extent that we are required to do so by law;b. in connection with any ongoing or prospective legal proceedings;c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);d. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; ande. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide your information to third parties. 5. International data transfers Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. The information which you provide will be stored in the EU and in accordance with the Data Protection Act 1998. 6. Data Portability The data connected to your profile is unique, there is no way to transfer it to another system. However, we do plan to give you the ability to download certain data as CSV files in the future which will be password protected.The data controller for your data will be Organisation or Board and the data processor will be TVL. 7. Security of your personal information We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on secure (password and firewall-protected) servers. All electronic transactions entered via our system will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the system). Our system utilises two-factor authentication and we would encourage all users to use this functionality for added security. 8. How long do we keep your personal information Users' personal data - We will keep your personal information for as long as necessary to provide you with a service in line with our legitimate interests. Details will be retained for a minimum of 40 years so that TVL, Organisations or Boards are able to comply with legal requests including investigations in respect of insurance claims or by the police or other authorities in the future, however, you have the right to withdraw consent for specific organisations to access your updated information. 9. Your rights a. All data held about you is viewable in your personal account, so there should be no need to contact us to request your personal data, however you may request us to provide you with any personal information we hold about you. However, where the request is manifestly unfounded, unnecessary or excessive we may charge a “reasonable fee” for the administrative costs of complying with the request. We can also charge a reasonable fee if an individual requests further copies of their data following a request.b. the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes, by sending an email to us at support@tahdah.me. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes. Right to erasureTVL and our customers affirm that they have a legitimate interest to access the information you are supplying as part of specific system activity. This activity forms part of the records of the relevant organisation therefore once you complete your activity there is no right to remove any of the above information unless you cancel within the specified time limit as indicated at the time of the transaction. 10. Third party websites Tahdah Verified Ltd employs third party suppliers to provide services. These suppliers may process personal information on our behalf as data processors and are subject to written contractual conditions to only process that personal information under our instructions and protect it. In the event that we share personal information with external third parties, we only share such information strictly required for specific purposes and take reasonable steps to ensure recipients shall only process the disclosed personal information in accordance with those purposes. Stripe Ltd:process credit and debit card payments on our behalf. We pass them your name, email address and postcode in order to perform fraud checks when making payments and they keep a record of this against all payments. GoCardless Ltd:process direct debits on our behalf. We pass them your name, email address and postcode and they may also collect additional information from you including bank details in order to process direct debit payments. They do not report your bank details back to us. Twilio Ltd:provide SMS services to us for the purpose of sending two-factor access codes, we will only provide them with your mobile number in order to send you an access code and only if you opt into two-factor authentication by SMS. Zendesk:provide our support desk services. If you send us a contact only the information you enter into the contact form will be sent to Zendesk. - Stripe - GoCardLess - Stripe Ltd:process credit and debit card payments on our behalf. We pass them your name, email address and postcode in order to perform fraud checks when making payments and they keep a record of this against all payments. - GoCardless Ltd:process direct debits on our behalf. We pass them your name, email address and postcode and they may also collect additional information from you including bank details in order to process direct debit payments. They do not report your bank details back to us. - Twilio Ltd:provide SMS services to us for the purpose of sending two-factor access codes, we will only provide them with your mobile number in order to send you an access code and only if you opt into two-factor authentication by SMS. - Zendesk:provide our support desk services. If you send us a contact only the information you enter into the contact form will be sent to Zendesk. #### 2. Under 16’s #### 3. Using your personal information #### 4. Financial Transactions LIST: UL with 2 items - Stripe - GoCardLess #### 4. Disclosures #### 5. International data transfers #### 6. Data Portability #### 7. Security of your personal information #### 8. How long do we keep your personal information #### 9. Your rights #### 10. Third party websites LIST: UL with 4 items - Stripe Ltd:process credit and debit card payments on our behalf. We pass them your name, email address and postcode in order to perform fraud checks when making payments and they keep a record of this against all payments. - GoCardless Ltd:process direct debits on our behalf. We pass them your name, email address and postcode and they may also collect additional information from you including bank details in order to process direct debit payments. They do not report your bank details back to us. - Twilio Ltd:provide SMS services to us for the purpose of sending two-factor access codes, we will only provide them with your mobile number in order to send you an access code and only if you opt into two-factor authentication by SMS. - Zendesk:provide our support desk services. If you send us a contact only the information you enter into the contact form will be sent to Zendesk. #### 11. Updating information #### 12. Contact P: TahDah is fully registered with the Information Commissioners' Office (ICO). We abide by all of their guidelines and endeavour to safeguard our customer's data in any way we can.The ICO's mission is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.To view our ICO registration certificate - click here ------------------------------------------------------------ ABOUT THIS CONTENT ------------------------------------------------------------ Source: https://www.tahdah.me/privacy-policy This content is provided for informational purposes. Please visit the original source for the most up-to-date information.