============================================================ TITLE: Roaming Analytics and Monitoring for CSPs | Polystar TYPE: article VERSION: 4 VERSION_ID: cc4d1627-97dd-43ed-8473-6bc42b111bbc GENERATED_AT: 2026-07-07T03:36:42.442Z SUMMARY: Gain real-time visibility, assurance, and optimization across your roaming ecosystem. Discover how the Roaming Portal helps CSPs. Request a demo today. DATE PUBLISHED: February 23, 2026 READING TIME: 8 min WORD COUNT: 1561 KEYWORDS: Roaming Analytics, Why Roaming Quality Matters, Trusted by SOURCE URL: https://www.elisaindustriq.com/polystar/use-cases/roaming-analytics ============================================================ KEY TAKEAWAYS: * A Unified Workspace for Roaming Monitoring and Analytics * Why Roaming Quality Matters * Key Benefits With Polystar’s Roaming Monitoring and Analytics * From Global Visibility Down to the Subscriber Level * From Global Visibility Down to the Subscriber Level # Roaming Analytics Gain real-time visibility, assurance, and optimization across your roaming ecosystem. Request Your Demo ## A Unified Workspace for Roaming Monitoring and Analytics Roaming operations are becoming more complex - across partners, technologies, costs, and customer expectations. Our Roaming Portal brings monitoring and analytics together in one intelligent workspace. It is enhanced with AI-powered anomaly detection and agentic AI to automate key tasks, spot emerging issues, and prioritize what matters most. This enables teams to act faster and smarter to protect roaming revenue and customer experience. Contact Polystar ## Why Roaming Quality Matters ##### Small Share, Big Revenue Impact International roaming represents a relatively small share of total traffic, yet it contributes disproportionately to revenue and customer perception. Subscribers expect seamless voice, messaging, and data services wherever they travel. Even short-lived quality issues can lead to lost usage, increased complaints, and strained partner relationships. To protect roaming revenue, service providers need end-to-end visibility, rapid root-cause isolation, and commercial insight that connects technical performance to financial impact. ## Key Benefits With Polystar’s Roaming Monitoring and Analytics Grow Roaming Revenue Identify partner and network issues early, verify roaming steering effectiveness, and detect silent roamers before revenue leaks occur. Improve Customer Experience Understand how many subscribers are affected - not just failed transactions -  and proactively protect high-value roaming segments. Boost Operational Excellence Enable NOC-level surveillance, guided workflows, and faster root-cause isolation across roaming services and partners. Enhance Commercial Insight Track roaming quality by country and network using standardized KPIs and SQIs aligned with the GSMA GRQ framework. ### Grow Roaming Revenue ### Improve Customer Experience ### Boost Operational Excellence ### Enhance Commercial Insight Get a Roaming Portal Demo ## From Global Visibility Down to the Subscriber Level Our Roaming Portal delivers true end-to-end visibility across multiple organizational layers. * Executives gain global views of roaming quality trends by country and partner, while operations teams monitor inbound and outbound traffic in near real time. * Operational teams can drill down into protocol-level performance and individual subscriber activity - moving from high-level KPIs to detailed transactions and call traces for precise troubleshooting. ## Data-Driven Optimization for Business and Operations More than a monitoring tool, the Roaming Portal supports continuous optimization across technical, operational, and commercial teams. By converting complex roaming data into clear performance indicators, it enables better steering verification, SLA management, and partner evaluation. This data-driven approach connects day-to-day operational insights with long-term business goals, helping service providers improve efficiency, protect revenue streams, and support sustainable roaming growth. Talk to a Telco Expert ## Trusted by ## Polystar’s Roaming Portal, Powered by Kalix Analytics, Helps CSPs: * Achieve full visibility into global roaming quality for inbound and outbound roamers * Accelerate root-cause isolation * Turn commercial insights into stronger partner management Request Your Demo Read more about Kalix Analytics ## Questions and Answers: Roaming Monitoring and Analytics * Silent roamers are subscribers who travel but generate little or no roaming usage. By identifying these users and their locations, operators can target campaigns that encourage service activation - turning missed opportunities into incremental roaming revenue. * Operators can protect roaming revenue by continuously monitoring roaming quality end to end, detecting issues early, rapidly isolating root causes, and linking technical performance to commercial impact. Example: In one of Polystar's customer deployments in North America, the roaming assurance software helped identify a misconfigured charging case toward a high-volume roaming network, preventing significant revenue leakage. Example: In one of Polystar's customer deployments in North America, the roaming assurance software helped identify a misconfigured charging case toward a high-volume roaming network, preventing significant revenue leakage. * The Roaming Portal provides dedicated Steering Reports and Steering Analysis Views that monitor steering platform performance across inbound and outbound roamers. These views track metrics such as steered users and steering-related failures, helping operators quickly detect deviations that may signal platform issues. * Interconnect monitoring provides visibility into signaling and service performance across roaming interfaces and protocols. It enables operators to detect failures, isolate root causes, and verify the health of roaming connections between networks. In essence, interconnect monitoring focuses on the technical interfaces between networks, while roaming monitoring covers the full end-to-end subscriber journey and quality of service. In essence, interconnect monitoring focuses on the technical interfaces between networks, while roaming monitoring covers the full end-to-end subscriber journey and quality of service. * The GSMA Global Roaming Quality (GRQ) framework defines standardized KPIs and Service Quality Indices for roaming. It enables operators to measure, compare, and manage roaming quality consistently across partners, supporting SLA management and commercial discussions. ## Discover More Telecom Use Cases 5G Standalone Service Assurance Real-time insights and customizable workflows Our Network Monitoring solution delivers rapid responsiveness and seamless scalability to support your critical 5G SA assurance processes efficiently and effectively. Read more on 5G Standalone 5G Standalone Service Assurance AI-Powered RAN Monitoring Use our ML-based geolocation to spot coverage issuesOur RAN monitoring solution visualizes radio performance data on Google Maps, offering a clear, geographic view. This enables users to analyze and resolve network coverage issues while pinpointing root causes. Read more on AI-Powered RAN Monitoring AI-Powered RAN Monitoring Fixed Broadband Monitoring Ensure High Service Quality for Homes and Smart Offices Households and small offices are increasingly relying on fixed broadband connectivity for their internet access and business needs. Our FBB solution provides service-aware monitoring and analytics for any fixed-access technology. Read more on Fixed Broadband Monitoring Fixed Broadband Monitoring ### 5G Standalone Service Assurance Real-time insights and customizable workflows Our Network Monitoring solution delivers rapid responsiveness and seamless scalability to support your critical 5G SA assurance processes efficiently and effectively. ### AI-Powered RAN Monitoring ### Fixed Broadband Monitoring Ensure High Service Quality for Homes and Smart Offices Households and small offices are increasingly relying on fixed broadband connectivity for their internet access and business needs. Our FBB solution provides service-aware monitoring and analytics for any fixed-access technology. More Use Cases ## Explore our Telecom Resources Discover how Polystar can support you in delivering outstanding Service Assurance and Network Insights. Blog 23 February 2026 Polystar,  Telecommunications,  AI/ML Gerhard Wieser How AI Will Deliver Value in 2026 | Polystar Telco Predictions AI has rapidly gone from buzzword to ubiquity. As 2026 approaches, the real question is: where is the true value, and how do we unlock it? Read more How AI Will Deliver Value in 2026 | Polystar Telco Predictions White paper Network Automation,  Telco Analytics Data-Driven Transformation in Telco Operators | White Paper | Polystar The Telecom Industry is facing a deep transformation. Read about the CSP status, as well as the drivers for transformation. Download here Download white paper Data-Driven Transformation in Telco Operators | White Paper | Polystar Blog 15 April 2026 AI/ML Asparuh Rashid How Agentic AI will Boost Telecom Operations | Polystar Blog How will Agentic AI play a role in telco operations – and what can it offer for Service Assurance? Read the article about how AI is reshaping telecom: How Agentic AI will Boost Telecom Operations | Polystar Blog * Telecommunications, Gerhard Wieser ### How AI Will Deliver Value in 2026 | Polystar Telco Predictions AI has rapidly gone from buzzword to ubiquity. As 2026 approaches, the real question is: where is the true value, and how do we unlock it? White paper * Network Automation, * Telco Analytics ### Data-Driven Transformation in Telco Operators | White Paper | Polystar The Telecom Industry is facing a deep transformation. Read about the CSP status, as well as the drivers for transformation. Download here Download white paper Asparuh Rashid ### How Agentic AI will Boost Telecom Operations | Polystar Blog How will Agentic AI play a role in telco operations – and what can it offer for Service Assurance? Read the article about how AI is reshaping telecom: Visit the Knowledge Center ## Want to know more? Discover how Polystar can help you improve customer experience and increase roaming revenue. ------------------------------------------------------------ ABOUT THIS CONTENT ------------------------------------------------------------ Source: https://www.elisaindustriq.com/polystar/use-cases/roaming-analytics Published: February 23, 2026 This content is provided for informational purposes. Please visit the original source for the most up-to-date information.