--- title: "Finite capacity customer order dating | sedApta" description: "Order Promising is able to provide you a complete picture of supply and demand in order to allow reliable and time effective commitment of delivery" type: article version: 1 version_id: "496595f1-047e-4a20-8e37-476863129f46" generated_at: "2026-07-13T03:53:18.285Z" language: en reading_time: "5 min" word_count: 961 keywords: ["Finite capacity customer order dating", "Order Promising", "Related products"] url: "https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/order-promising" --- # Finite capacity customer order dating | sedApta > Order Promising is able to provide you a complete picture of supply and demand in order to allow reliable and time effective commitment of delivery ## Key Takeaways - Order Promising: Delivering on Promises with Real Data and Capacity - What is Order Promising? - Why do manufacturers choose sedApta Order Promising? - What the engine does for you - Key Features of Finite-Capacity Scheduling ## Contents - [Order Promising: Delivering on Promises with Real Data and Capacity](#order-promising-delivering-on-promises-with-real-data-and-capacity) - [What is Order Promising?](#what-is-order-promising) - [Why do manufacturers choose sedApta Order Promising?](#why-do-manufacturers-choose-sedapta-order-promising) - [What the engine does for you](#what-the-engine-does-for-you) - [Key Features of Finite-Capacity Scheduling](#key-features-of-finite-capacity-scheduling) - [Discover how operational intelligence can transform your business.](#discover-how-operational-intelligence-can-transform-your-business) - [Related products](#related-products) - [About Sales & Operations Planning](#about-sales-operations-planning) # Order Promising Every delivery date confirmed with sedApta is based on actual inventory, production capacity, and logistics constraints updated in real time. Not based on estimates. [Book Your Demo](https://www.elisaindustriq.com/sedapta/request-a-demo?hsLang=en) ## Order Promising: Delivering on Promises with Real Data and Capacity Customer satisfaction stems from a promise: to deliver what was ordered, on time. **Order Promising** is the process that allows this promise to be transformed into a concrete commitment, based on reliable inventory, production, and logistics data. With [sedApta](https://www.elisaindustriq.com/sedapta?hsLang=en) and [Elisa Industriq](https://www.elisaindustriq.com?hsLang=en) Italy solutions, every order is validated in real time against actual capacity and constraints, ensuring on-time and sustainable deliveries. [Talk to an expert](https://www.elisaindustriq.com/contact?hsLang=en) ## What is Order Promising? Order Promising is at the heart of **Supply Chain Execution**. Unlike static approaches based on estimates, the solution simultaneously analyzes inventory levels, work in progress, supplier lead times, and warehouse constraints. The result: realistic delivery dates and dynamic priority management, even in complex and rapidly changing scenarios.  ## Why do manufacturers choose sedApta Order Promising? * * * Reliably confirming an order isn't just a matter of software. It means keeping track of inventory, production, and logistics all at the same time. These are the results that manufacturers achieve with sedApta Order Promising. ### Delivery reliability Confirm delivery dates that you can actually meet, thereby reducing missed deadlines and the need for special arrangements down the line. ### Customer satisfaction Fewer renegotiations, less escalation. The customer receives a precise response, and the supply chain works to ensure it is met. ### Optimal use of capacity and inventory Available resources are allocated based on logic, not on a first-come, first-served basis. Less waste, less inventory tied up in low-priority orders. ### Fulfillment costs under control Fewer rush shipments, fewer exceptions handled manually, fewer hidden costs that erode the margin on each order. ## What the engine does for you Behind every reliable order confirmation is a calculation engine that works with real-world constraints. These are the key features of sedApta Order Promising. - **Real-time ATP/CTP calculation:** Checks stock availability and production capacity the moment an order arrives, without relying on static data or manual updates. - **Scenario and what-if analysis:** Allows you to simulate alternative scenarios before making a decision, evaluating the impact on deliveries, inventory, and production. - **Smart conflict resolution:** When resources are insufficient for all orders, the system applies configurable priority rules, avoiding decisions based on intuition or made in a rush. - **Interactive re-planning:** Allows you to manually adjust allocations and dates while maintaining consistency with plan constraints and visibility into ripple effects. - **Integration with S&OP, and ERP systems:** It integrates into the existing planning process without replacing it, sharing real-time data with upstream and downstream systems. ## Key Features of Finite-Capacity Scheduling **Suggests delivery dates** for customer orders by analyzing inventory availability and the MPS **Logically partition inventory availability** using *Service Lane* and avoid mixing products across different customer orders **Configure sorting and allocation rules** at any level of aggregation (for example: sales channel, customer, product family, or item) **It manages situations where resources are in short supply** by using a scalable library of *“fair-share”* Go the **suggested date** and **Coverage composition** and executes **manual allocation and deallocation** **Simulate various business scenarios *business*** and evaluate them using a configurable set of standard KPIs ## Discover how operational intelligence can transform your business. [Contact us](https://www.elisaindustriq.com/sedapta/contact-us?hsLang=en) ## Related products ### [Demand Management](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/demand-management?hsLang=en) [Learn more Demand Management](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/demand-management?hsLang=en) ### [Intelligent Forecasting](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/intelligent-forecasting?hsLang=en) [Learn more Intelligent Forecasting](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/intelligent-forecasting?hsLang=en) ### [Inventory Management](https://elisaindustriq.com/sedapta/solutions/supply-chain-planning/inventory-management?hsLang=en) [Learn more Inventory Management](https://elisaindustriq.com/sedapta/solutions/supply-chain-planning/inventory-management?hsLang=en) ### [Resource & Supply Planning](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/resource-supply-planning?hsLang=en) [Learn more Resource & Supply Planning](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/resource-supply-planning?hsLang=en) ### [Smart Supplier Collaboration](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/smart-supplier-collaboration?hsLang=en) [Learn more Smart Supplier Collaboration](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/smart-supplier-collaboration?hsLang=en) ### [Distribution Requirements Planning (DRP)](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/drp?hsLang=en) [Learn more Distribution Requirements Planning (DRP)](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/drp?hsLang=en) ### [Demand-Driven Material Requirements Planning (DDMRP)](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/demand-driven-material-requirements-planning?hsLang=en) [Learn more Demand-Driven Material Requirements Planning (DDMRP)](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/demand-driven-material-requirements-planning?hsLang=en) ### [Financial Throughput & Operations Planning](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/financial-throughput-operations-plannin?hsLang=en) [Learn more Financial Throughput & Operations Planning](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/financial-throughput-operations-plannin?hsLang=en) ## About Sales & Operations Planning #### Creating Value Through Production Planning In highly demand-driven markets, optimizing Sales & Operations Planning is key to enabling companies to achieve their business goals. [Learn more](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning?hsLang=en) --- ## Frequently Asked Questions ### What is Order Promising? Order Promising is at the heart of Supply Chain Execution. Unlike static approaches based on estimates, the solution simultaneously analyzes inventory levels, work in progress, supplier lead times, and warehouse constraints. The result: realistic delivery dates and dynamic priority management, even in complex and rapidly changing scenarios. Why do manufacturers choose sedApta Order Promising? ### Why do manufacturers choose sedApta Order Promising? Reliably confirming an order isn't just a matter of software. It means keeping track of inventory, production, and logistics all at the same time. These are the results that manufacturers achieve with sedApta Order Promising. Reliably confirming an order isn't just a matter of software. It means keeping track of inventory, production, and logistics all at the same time. These are the results that manufacturers achieve with sedApta Order Promising. Delivery reliability Customer satisfaction Optimal use of capacity and inventory Fulfillment costs under control Fewer rush shipments, fewer exceptions handled manually, fewer hidden costs that erode the margin on each order. Delivery reliability --- ## About This Content **Source:** [Finite capacity customer order dating | sedApta](https://www.elisaindustriq.com/sedapta/solutions/supply-chain-planning/order-promising) *This content is provided for informational purposes. Please visit the original source for the most up-to-date information.*