============================================================ TITLE: Clever Chats Podcast: Customer Centricity with Happy Luther | Cleverbridge TYPE: blog VERSION: 1 VERSION_ID: 0b672da9-0f86-4eb4-bf3e-201e4509e2b3 GENERATED_AT: 2026-10-09T14:20:33.897Z SUMMARY: Clever Chats: In the first of our video series, Chief Customer Officer Happy Luther discusses customer centrcity. Explore our ecommerce insights today. AUTHOR: Stephanie Duesing DATE PUBLISHED: April 25, 2022 DATE MODIFIED: August 6, 2026 READING TIME: 4 min WORD COUNT: 652 KEYWORDS: Clever Chats Podcast, Customer Centricity with Happy Luther SOURCE URL: https://grow.cleverbridge.com/blog/clever-chat-customer-centricity ============================================================ KEY TAKEAWAYS: * Ready to put recurring revenue growth on autopilot? Resources Blog Clever Chats Discusses Customer Centricity with Happy Luther * Clever Chats Discusses Customer Centricity with Happy Luther Written by April 25, 2022 1 min Share this post Subscribe for best practices on optimizing your software business. Listen to this article clever Chats is a video series where industry thought leaders answer your most pertinent questions about what it takes to run a successful software/SaaS organization. From ensuring client centricity to enhancing B2B operations with digitalization (and so much more), we give you a nugget of insight in less than the time it takes to warm up a cup of tea.   Think of each clever Chat video as a nugget of eCommerce insight, focused on helping you grow your recurring revenue and online business. Our first video series features cleverbridge Chief Customer Officer Happy Luther answering questions about customer centricity.  Customer Centricity: Part 1 - What is the biggest misconception leaders have about customer centricity? Customer Centricity: Part 2 - How can companies use data to be more customer centric? Customer Centricity: Part 3 - How are customer-centric companies different from the others?  Customer Centricity: Part 4 - Is customer centricity even more important for technology companies?  Customer Centricity: Part 5 - How can customer centricity affect a company?  Customer Centricity: Part 6 - What is the best way to allow customers to influence your product and company strategy? Think of each clever Chat video as a nugget of eCommerce insight, focused on helping you grow your recurring revenue and online business. Our first video series features cleverbridge Chief Customer Officer Happy Luther answering questions about customer centricity. ###### Customer Centricity: Part 1 - What is the biggest misconception leaders have about customer centricity? ###### Customer Centricity: Part 2 - How can companies use data to be more customer centric? ###### Customer Centricity: Part 3 - How are customer-centric companies different from the others? ###### Customer Centricity: Part 4 - Is customer centricity even more important for technology companies? ###### Customer Centricity: Part 5 - How can customer centricity affect a company? ###### Customer Centricity: Part 6 - What is the best way to allow customers to influence your product and company strategy? * Expert Insights ## Recent Posts Customer Experience September 24, 2026 Digital Transformation August 26, 2026 July 21, 2026 ## Ready to put recurring revenue growth on autopilot? * Talk to an Expert ------------------------------------------------------------ ABOUT THIS CONTENT ------------------------------------------------------------ Source: https://grow.cleverbridge.com/blog/clever-chat-customer-centricity Author: Stephanie Duesing Published: April 25, 2022 This content is provided for informational purposes. Please visit the original source for the most up-to-date information.